Return & Exchange Policy

  • If you're not 100% happy with any Shelfies product, you can send it back within 30 days of the shipment date.
  • Products must be sent back unworn and unwashed, in the condition they arrived.
  • Custom Items, jewellery, mystery items, swimwear, foot glove socks, smartphone cases and gift cards are not eligible for returns or exchanges.
  • The item cost (excluding shipping fees) will be refunded once received, or may be exchanged for another item of equal value.
  • Shelfies does not cover return shipping fees unless an error was made on our end.
  • Credit card refunds can take 5-10 business days to process, depending on your bank, and PayPal refunds are received instantly.

Product Returns 

  • To return any product, please fill out the information below with your order number and email address.

Return Shipping

  • We recommend using a registered mail service with tracking to ensure delivery as we are not liable for items lost in transit.

Like this? don't share it with a friend!